The Chandler Police Department (CPD) receives hundreds of calls for service daily. To appropriately respond, CPD utilizes a prioritization scale from priority I (most serious) to priority IV (no serious threat).   One of the reasons CPD reports priority I response times, is due to the call being citizen generated and in need of immediate assistance.  This provides an average response time from the time the citizen calls into dispatch to the officer being on scene (known as “hello to hello”); it includes call taking, dispatching, officer travel time and on scene arrival.

Priority one calls for service response times, reflected in minutes and seconds, includes calls for service generated by a citizen in the City of Chandler. Priority One is an identifier for calls that fit this criteria: “Crimes that are in progress, that pose an immediate threat to life or property, or if a suspect is still on scene or in the area…”  Here are the response times for priority one calls from 2016 to April 2018 – by Month and Precinct.  To find the precinct you live in follow this link: http://www.chandlerpd.com/communityprograms/my-precinct/

Priority One Calls for Service Response Times