The Chandler Police Department and the Fire, Health and Medical Department work together to provide crime victims with a continuum of support from the crisis period through the investigative and judicial processes. Chandler Fire, Health and Medical Department utilizes their Crisis Response Team, or CR288, to assist persons with resources or emotional needs following traumatic events. Once CR288 has assisted on-scene, the Chandler Police Victim Services Unit provides ongoing support to crime victims through the investigative process and criminal justice system.   The Victim Services Unit also provides support to all victims of crime, regardless of the referral source.

It is the goal of the Chandler Police Victim Services Unit to enhance the treatment of victims and survivors of criminal acts by providing them with services that can assist them in recovery, as quickly and fully as possible.


To support victims of threatened or actual crime during the investigative and judicial processes.

Services Provided For

  • Victims of sexual assault
  • Victims of family and relationship violence
  • Victims of violent crime
  • Victims of stalking
  • Surviving families of homicide victims
  • Victims of non-family assaults/violence
  • Families of youth that are missing or have run away
  • Surviving families of suicide

Types of Services

  • Education on victim’s rights
  • Education about the criminal justice process
  • Liaison services with patrol officers and detectives
  • Liaison services with Property & Evidence
  • Support during the criminal investigation
  • Assistance with Orders of Protection
  • Assistance with Injunctions Against Harassment
  • Assistance with police reports
  • Assistance with Crime Victim Compensation claims
  • Information and referral to community resources
  • 9-1-1 Phone Loan Program
  • Transportation, as appropriate
  • Assistance with emergency needs

Chandler Police Department Victim Services Program cannot provide legal advice.

Victim Services Survey

We would like to hear about your experiences with the Victim Services Unit.  Please take a few moments to complete this survey to enhance our services to crime victims in the community.

En Español

Contact Us

Victim Services is available Monday through Friday, 8 a.m. to 6 p.m. Please call 480-782-4535 to speak with a Victim Services Specialist.

Victim’s Rights Brochure

Boletin de Derecho a la Victima

Victim Services Brochure

Boletin de Servicios a la Victima

Crisis/ Helpline

  • Shelter Hotline – 602-263-8900 or (800) 799-7739
  • EMPACT/ Suicide Prevention Center Crisis Line  – 480-784-1500
  • Crisis Line  – 602-222-9444 or (800) 631-1314
  • Senior Helpline  – 602-264-4357 or (888) 264-2258
  • Veterans Crisis Line – 800-273-8255

Online Resources for Victim’s Rights

Online Community Resources

Counseling/Peer Support:


Information for Survivors

Legal Assistance:

Pursuant to the policy of the City of Chandler and the Chandler Police Department, no employee shall discriminate against or in favor of any beneficiary of services due to sex, age, race, national origin, color, religion, handicap, or any non-job-related reason.

If you feel you have been a victim of discrimination, you can file a complaint with one of the following entities:

  • Arizona Department of Public Safety, VOCA Administration Civil Rights Coordinator at 602-223-2491
  • Arizona Attorney General’s Office, Civil Rights Section at 602-542-5263
  • U.S. Department of Justice, Office for Civil Rights at